Recent Water Damage Posts

Understanding Water Types

3/2/2018 (Permalink)

When your home or business suffers water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals, and more. Sewage damage, flooding or any type of natural disaster typically causes black water. Trained professionals should always handle black water. When you have water damage, don't leave your property to chance. Call SERVPRO of Kaufman County/Cedar Creek! Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing was, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushion to allow more even drying.
  • Move any paintings, art objects, computers, documents, and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated water.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility -of spreading contaminted air.
  • Do not use household fans to dry the structure; air flow could spread contamination.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

If you have any further questions and need help with the restoration process please contact SERVPRO of Kaufman County/Cedar Creek at (972) 524-3894. We are here 24/7 to attend to your emergency services. We make disaster "Like it never even happened." 

When Your Washing Machine Hose Fails

3/2/2018 (Permalink)

Water damage caused by washing machines is one of the most common claims for home insurers. With time, even a properly installed washing machine hose will fail and lead to leaks and floods. This failure can be due to any number of reasons including age, faulty materials, faulty design, or errors during installation.

Water can flood out of a burst washing machine hose at a rate of 650 gallons per hour causing catastrophic flooding to a home. This flooding will continue until someone turns off the main water supply line due to the fact that supply lines to washing machines are always “on.”

Most hoses are made of reinforced rubber or polymer and these materials lose their resiliency with age. Failure rates for these hoses increase dramatically when they are over 5 years of age. In fact, the average age of a failed washing machine hose is 8 years.

The most common installation error is leaving insufficient room between the machine and the wall causing a crack or kink in the hose.

If you experience leaking or flooding due to a burst washing machine hose, first turn off the water and then call us at 972-524-3894. SERVPRO of Kaufman County/Cedar Creek and our professionally trained staff are always here to help 24/7. We can remediate the water damage to your home and make it “Like it never even happened.”

Tips to avoid freezing pipes and other winter plumbing tips

2/28/2018 (Permalink)

Winter weather can cause pipes to freeze and possibly burst, causing flooding and costly water damage to your Kaufman County/ Cedar Creek home. If you do have the unfortunate situation of freezing or busted pipes, remain calm, there are a few protocols that you can follow. First, find the origin of the busted pipe then immediately call your local plumber to stop the leaking.  After doing so, call SERVPRO of Kaufman County/Cedar Creek as soon as possible at (972) 329-4747 to clean up the damage areas, and restore them to preloss condition before any additional damage occurs. SERPVOR Of Kaufman County/Cedar Creek offers water damage clean up, carpet cleanings, and if mold appears we are certificated to conduct a mold remediation. SERVPRO of Kaufman County/Cedar Creek is here for you 24 hrs a day, 365 days a year and service all of the surrounding cities/towns of the Kaufman County area. If you have any questions, call our offices listed below. 

SERVPRO of Kaufman County/Cedar Creek 972-524-3594

Its the Water You Don't See

2/28/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO Of Kaufman County/Cedar Creek professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO Of Kaufman County/Cedar Creek will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the told used by SERVPRO Of Kaufman County/Cedar Creek professionals.

  • Moisture Sensors are used o detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Of Kaufman County/Cedar Creek professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Of Kaufman County/Cedar Creek professionals can calculate and create an environment most condusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor causing particles.

The bottom line? SERVPRO Of Kaufman County/Cedar Creek has the training and equipment to help make it "Like it never even happened."

The Do's and Dont's for Water Damage

1/16/2018 (Permalink)

Water Damage The Do's and Dont's for Water Damage If your home suffers water damage, call the restoration specialists at SERVPRO Of Kaufman County/Cedar Creek 24/7 at (972)-524-3894

When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. Below are a list of things you should and shouldn't do until help arrives!  


  • Shut off the source of water if possible or contact a qualified party to stop the water source
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions for even drying.
  • place Aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  •  Use wooden clothespin to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs an leather goods to dry separately at room temperature.


  • Enter rooms with standing water where electrical shock hazards may exist
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines, or other colored items on wet carpets or floors to cause straining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Have You Winterized Your Home or Business?

12/13/2017 (Permalink)

Cold weather can have a huge impact on businesses and homes that aren't prepared. Heavy precipitation, freezing temperatures and damaging winds can al have a negative impact on your property. In order to avoid costly and time-consuming damages due to the weather, cold weather preparedness is an important focus each year during the winter months.

Roofs, water pipes, gutters and fire safety systems should all be inspected to help ensure they are operating properly. Gutter downspouts should direct drainage away from your building, which also helps protect your foundation. Also, be sure to have your gutters cleared of any debris that may have gathered throughout the fall months. Leaves and other obstructions accumulate and cause a damming effect in gutters, which can lead to roof problems and interior water damage.

Check your business or home property for downed tree limbs. Inclement weather such as wind, heavy rain, ice and snow can cause damage to property or personal injury.

Help Protect Your Property With Prevention Tools

2/24/2017 (Permalink)

Because undetected water can cause a great deal of damage to a building structure and its contents, many property owners are investigating in water detection systems. Water leak detection systems are available to help identify leaks, which can help prevent them from becoming floods. Water monitoring systems are typically activated at the first sign of seepage or moisture resulting from leakage. Help protect your commercial or residential property by utilizing a water monitoring system.

Water Alarms: Water alarms, also known as leak -sensors, are typically battery-operated stand-alone systems containing a moisture sensor that will activate and audible alarm when moisture is detected. Benefits of water alarms include accessibility and price. They can be places in basements or sum pumps, under sinks or near individual appliances such as washers, refrigerators, hot water heaters, etc. and are fairly inexpensive and easy to install. Some water alarms will actually shut off the water once a leak is detected, while others will simply sound an alarm to notify you of a leak. This particular water monitoring device is only beneficial if someone is inside the building to hear the alarm and take appropriate action to stop the leak.

Water Systems: While most water alarms simply notify you of a leak, water systems will actually shut off the water supply causing water damage. Individual appliances systems are installed in specific appliances and will automatically shut off the water supply in the event that the appliances has a leak. Whole house systems operate in a similar fashion except that the shut-off valve is installed on the main water supply line versus and individual appliance. This system is the most popular and beneficial to homeowners that travel often or reside in multiple properties seasonally throughout the year.