Recent Commercial Posts

Understanding The Behavior of Smoke

9/5/2018 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO Of Kaufman County/Cedar Creek professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO Of Kaufman County/Cedar Creek professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO Of Kaufman County/Cedar Creek to focus on saving your precious items.

SERVPRO Of Kaufman County/Cedar Creek professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types Of Smoke

Wet Smoke- Low heat, smoldering, pungent  odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (paper and wood)- Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (produced by evaporating of materials rather than from a fire)- Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)- While "puff backs" can create havoc from homeowners, SERVPRO Of Kaufman County/Cedar Creek professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)- Special loss situations require special care. 

SERVPRO Of Kaufman County/Cedar Creek professionals are trained to handle even the toughest losses. If your home or business suffers from fire or smoke damage, contact SERVPRO Of Kaufman County/Cedar Creek to help make it "Like it never even happened." (972)-524-3894

May Is National Building Safety Month

4/27/2018 (Permalink)

Building Safety Month is in its 38th year- is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on "what it takes to create safe, resilient, affordable, and energy-efficient homes and buildings," according to the ICC website.

The theme for 2018 is Building Codes save Lives with a focus on safer communities over the five weeks in May. 

One of the topics highlighted during the third week of the month is Protecting Communities from Disasters.

The general public may not be aware how codes and code officials "improve and protect the places where we live, learn, work, worship, and play," and this month can certain improve that awareness and educate communities on this topic!

Important Tips From The ICC

  • If you live in a high wind or hurricane-prone area and do not have tested and code-approved shutters for protection from wind-borne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16' minimum thickness plywood and fastening it into place. Visit www.flash.org for detailed instructions on how to use plywood for emergency board-up.
  • Consider building or retrofitting to create a tornado- safe room in your home . Follow ICC/NSSA 500 standard for detailed construction information and to ensure you achieve the highest level of protection for your family.
  • In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse (dead twigs, branches, etc.) fuels within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC's International Wildland-Urban Interface Code for detailed requirements.
  • Flooded roads could have significant damage hidden by floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast-slowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle. 

Emergency Ready Program

3/2/2018 (Permalink)

SERVPRO of Kaufman County/Cedar Creek utilizes the latest technology in order to expedite the mitigation process further increasing our value to our customers. The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

Preparation is the key to making it through any sized disaster, whether it is a large fire or area flood, or just a minor water leak.  Having an Emergency READY Plan may help minimize the time your business is inactive, and get you back in the building following a disaster.

SERVPRO of Kaufman County/Cedar Creek has restoration experts available 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business’s best resource for mold mitigation and removal.  

Call your local SERVPRO of Kaufman County/Cedar Creek at (972) 524-3894 to help with your Emergency READY Profile, and be “Ready for Whatever Happens” in 2016.

SERVPRO Professional Training

3/2/2018 (Permalink)

"Like it never even happened."

Since 1969, SERVPRO Franchise professionals have been redefining the cleanup and restoration industry, and that includes award winning training in fire, water, and mold remediation. In 1992, SERVPRO Industries, Inc. opened the National Training Center to better teach its time-tested techniques. In 1995, the SERVPRO System again showed it commitment to having an industry leading training program be dedicating an entire wing of its new Corporate campus to a state-of-the-art National Training Center.

More than 100,000 square feet are dedicated to training at the Corporate campus. This includes the fully furnished two-story “House Fire,” which is put through fire damage situation on a regular basis to allow Franchise Professionals to hone their skills in true to life restoration situations.

SERVPRO Industries, Inc. also recently opened the doors to its “Flood House.” This fully-furnished, six-room structure helps to host the IICRC-approved Applied Structural Drying school, one of only nine such school in the entire country.

With such a solid foundation in extensive, hands-on, innovative training, it’s no wonder SERVPRO franchises around the country are praised time and time again for being heroes in the face of disaster. The next time disaster strikes you, call the professionals with the training to help make it “Like it never even happened."

You Can Be Ruined or You Can Be Ready With The Help of Technology

2/8/2018 (Permalink)

Commercial You Can Be Ruined or You Can Be Ready With The Help of Technology Call SERVPRO of Kaufman County/Cedar Creek today to get your ERP started! (972) 524-3894

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow The News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself safe

The American Red Cross offers a safe & Well check-in site to list yourself as safe or find family and friends in a situation where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you're located in the affected area at that time.

Get In Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency Ready Profile

SERVPRO is proud to offer Emergency Ready Profiles (ERP) for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency.

By developing a SERVPRO Emergency Ready Profile for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business.

Put help int he palm of your hand with the Ready Plan App. Get in touch with you local SERVPRO Franchise Professional today for more information on developing an ERP for your property or business, and SERVPRO will be there to help make it "Like it never even happened." 

Make Fire Prevention Your Business

10/9/2017 (Permalink)

When a fire strikes your business, it is not only disruptive, but can also be detrimental to the business, employees and customers. If your business suffers a fire damage, would you be able to sustain the loss of business and income? Fire prevention is a concern for the employer, property owner, and employees as everyone involved has something at stake.

The Insurance Information Institute provides the following fire prevention tips for small-business owners:

Train employees in fire safety- particularly those responsible for storage areas, housekeeping, maintenance and operations where open flames or flammable substances are used.

Modernize the electrical system- Faulty wiring is responsible for a large percentage of non-residential fires.

Situate your business in a fire-resistant building- A structure made of non-combustible materials with firewalls creating barriers to help contain the spread of fires and in a building with a fire alarms system connected to the local fire department.

Take an inventory of all the damage to your business- Taking an inventory of your losses can help the insurance adjuster expedite the claim.

According to the U.S fire Administration, less than 50% of businesses in 2004 had working smoke alarmed present in their company. Smoke alarms can save lives and help reduce or minimize property damages by recognizing the fire quickly, forcing immediate reaction.Each floor of your business should be equipped with smoke alarms. Do not situate your detector near a vent and remember to check it frequently.

Storm Shoutout!

8/8/2017 (Permalink)

SERVPRO of Kaufman County/Cedar Creek and SERVPRO of Mesquite had the honor to go to Chicago, IL during the flood that took place at the beginning of July, 2017 to help other SERVPRO franchises assist customers that had experienced flood damage in their home. When someone experiences a tragedy like a flood taking place in there home, it is our job as SERVPRO employees to take the stress off the customer and assure them that they are taken care of and are in good hands. Below is a letter we received from one of our customers in Chicago that states what an awesome job our SERVPRO team did.

"Dear SERVPRO,

I just wanted to write and express my very sincere appreciation for the fine work your team did at my house this week. They arrived on time everyday and their work was exceptional. Your motto "Like it never even happened" holds true for my experience.

In addition, I can honestly say that I have never met I nicer or more respectful group of young men than these four gentleman. Avery C, Robert S, Danny K, and Justin W were absolutely awesome. I would recommend them ti abyone looking for reliable and hard-working men. ALso, Avery was Very professional in his interactions with me regarding costs, schedule, arrival times each day, etc. He was an excellent team leader. I could not be happier witht he work that they have done.

And finally, I want to thank Jennifer personally for dispatching your team to my home in such a expedited fashion so as to preclude growth of mildew and mold. You had your eam at my house within tweo days of my su,p backup event. You are to be commended for your customer first attitude. 

Thank you."

SERVPRO of Kaufman Coutny/Cedar Creek is now accepting donations for Canton, Eustace, Emory, Caney City and surrounding areas

5/1/2017 (Permalink)

Commercial SERVPRO of Kaufman Coutny/Cedar Creek is now accepting donations for Canton, Eustace, Emory, Caney City and surrounding areas Items donated by SERVPRO of Kaufman County/Cedar Creek to those affected in the tornadoes on 4/29/17

SERVPRO of Kaufman County/Cedar Creek and SERVPRO of Mesquite will be donating items throughout the next two weeks to those affected in the storms over the weekend. The major cities that were hit include Canton, Eustace, Emory, Caney City and other surrounding areas. If you or anyone you know would like to donate please reach out to us at (972)-329-4747 or visit our office at 11830 FM 2932 Forney, TX 75126. Our thoughts and prayers go out to everyone involved and a special thank you to all of our awesome first responders. 



SERVPRO specializes in storm damage cleanup and remediation and has the knowledge and equipment to restore your home or business to preconditions. If your home or business was affected in the recent tornadoes, call SERVPRO of Kaufman County/Cedar Creek to help make it "Like it never even happened." 

March is RED CROSS Month

2/28/2017 (Permalink)

Founded in 1881, the American Red Cross is charitable organization the relies on donations and volunteers to carry out their mission. Wether it is disaster relief, blood donations, military family support, or training and certification in CPR, lifeguarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world's largest volunteer network found in 187 countries, according to redcross.org.

Every year, March is declared Red Cross Month by the President of the United States. The American Res Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating, giving blood, taking a class or volunteering.

SERVPRO began a partnership with the American Red Cross in 2013, and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire, happens tot hem. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign. To learn more about the American Red Cross, or about how you can get involved, visit redcross.org.

 By The Numbers

around 3.1 million people donate blood through the American Red Cross. The American Red Cross collects and processes about 40% of the nations blood supply to approximately 2,600 hospitals and transfusion centers nationwide. Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.

Eletrical Safety in the Office and at Home.

2/14/2017 (Permalink)

Commercial Eletrical Safety in the Office and at Home. If your home or business suffers fire damage, call SERVPRO Of Mesquite 24/7 at (972)-329-4747

Electrical outlets can become dangerous when overloaded. Though it may be easy to simply plug in another power strip or extension cord when adding equipment, the wiring in some buildings often isn't capable of supporting too many high-powered electronic appliances. Older office buildings and homes, in particular, often suffer from lack of electrical outlets. The temptation is to simply add a power strip or plug in an extension cord from across the room. Even in newer office buildings and homes, it can be all too easy to overload a single outlet with power-hungry machines such as computers, printers, scanners and monitors.

So what the big deal?

When an employee or resident overloads an electrical outlet, that means more current is running through the outlet than it can handle. This causes the outlet to overheat, which may lead to an electrical fire. According to a 2008 National Fire Protection Association study, electrical distribution and lighting equipment are involved in more than 24,000 home structure fires per year and an estimated $700 million in property damage per year.

If an electrical fire should occur in your office or home, get safely away from the fire and call your fire department immediately. If you chose to use an extinguisher on the fire, never let the fire get between you and a safe exit, and never use water to extinguish an electrical fire. The risk of electrical shock is far too great. Class C fire extinguishers use a non-conductive extinguishing agent and should not cause electrical shock.

To help prevent this and other electrical hazards, refer to the list below (provided by Electrical Safety Foundation International).

  • If you must use a power strip, use a name brand product from a reputable retailer. Low-quality or counterfeit power strips may contain wiring that sin't adequate to carry the load.
  • Place power strips where the is plenty of air circulation to disperse the heat.
  • Never attempt to plug grounded (three prong) cords into an ungrounded (two prong) outlet.
  • Do not bind, kink or knot electrical cords.
  • Keep cords close to a wall to prevent the risk of tripping.

Biohazard, Vandalism and Crime Scene Cleanup and Restoration Services

1/24/2017 (Permalink)

Commercial Biohazard, Vandalism and Crime Scene Cleanup and Restoration Services Contact SERVPRO Of Kaufman County/Cedar Creek professionals for 24-hour Emergency Service. (972)-524-3894

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO Of Kaufman County/Cedar Creek professionals offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO Of Kaufman County/Cedar Creek professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO Of Kaufman County/Cedar Creek professionals help turn unsafe environments into clean, safe homes and offices. SERVPRO Of Kaufman County/Cedar Creek professionals can help with

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions 
  • Mold Mitigation and Remiditaion

State and local regulations vary. Contact SERVPRO Of Kaufman County/Cedar Creek professionals for 24-hour Emergency Service. (972)-524-3894

Smoke Alarms Save Lives!

1/16/2017 (Permalink)

Commercial Smoke Alarms Save Lives! Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half. 

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detectors installation and maintenance. For more on emergency preparedness contact SERVPRO Of Kaufman County/Cedar Creek.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

High Humidity In Cinema

9/19/2016 (Permalink)

Commercial High Humidity In Cinema If your home or property suffers from water damage call SERVPRO Of Kaufman County/Cedar Creek at (972)-524-3894

We received a call on August 26th from the owner of this Cinema. They were having issues with high humidity possibly caused by the HVAC system. The owner called out repair technicians for the HVAC and Called SERVPRO Of Kaufman County/Cedar Creek to come and Dry out the theater. We arrived at the Cinema and we were able to get the humidity back down to a acceptable levels. After our equipment was removed, the humidity spiked again leading the customer to believe that additional work was required on the HVAC units in order to mitigate any secondary damages that might occur to the property and its contents. Once additional repairs have been performed, we will continue with the drying process and restoration. If your home or business suffers from water damage call SERVPRO Of Kaufman County/Cedar Creek at (972)-524-3894