Recent Posts

Preventing Commercial Water Loss

1/22/2021 (Permalink)

SERVPRO equipment lined up on a vinyl faux wood floor. Our equipment, paired with SERVPRO expertise, is tested and proven to get the job done in a timely, efficient manner.

Water damage is always stressful to deal with, and even more so when it's your business that's affected. Damage to your business spells a direct impact on profits, and whatever service or products you provide, all business owners want to avoid this. 

Damaging equipment and documents, property, and keeping you closed down, are all ways water damage hinders your operation. 

At SERVPRO Kaufman County & Cedar Creek, we understand that time is of the essence, and that every moment you are battling water damage, is a moment you are not working. We are eager to see our neighbors and fellow businesses in Mesquite thriving. We hope you never need our help to deal with water damage, but if you do, we've got your back. 

Our experts also took some time to compile this list of their very best tips for preventing water damage to your commercial building. 

Broken pipes are a leading cause of commercial water leaks. Don't turn a blind eye to damp, water spots, mold, musty smells, cracking floors, and other indicators that moisture is getting where it should not. If your water bill suddenly spikes, investigate immediately, as a broken pipe could be leaking water into your precious business without your knowledge. 

Roof leaks are another common cause of commercial water damage. Keep your roof regularly inspected by a professional, and commit to maintaining your gutters. All twigs, leaves, and other debris should be cleared from them regularly. If they become clogged water cannot flow away from the roof, which can lead to it creating an alternative pathway down through your building. It's also important to keep trees and shrubs trimmed back away from your roof to avoid them creating roof damage, which could allow water inside.

Similarly, windows can permit water to enter. Check them often as any unsealed windows can allow rain, snow and other moistures inside. Resealing windows is fairly straightforward, and can save time and money down the road. 

Check your HVAC system and schedule routine maintenance. As your system ages cracks and leaks are not uncommon, but all of these can allow moisture to escape into the structure of your commercial building. 

Invest in a flood detector. If the worst happens and water is entering your business, a detection system could help you get it stopped before it has time to do extensive damage. For many commercial properties, these systems are well worth the investment.

By being proactive and staying up to date on maintenance, it is possible to greatly lower the risk of water damaging your business. 

In the event the worst happens, we're ready at SERVPRO Kaufman County & Cedar Creek to show you why our company motto is "Like it never even happened." When you give us a call, our experts are dispatched quickly to assess your individual site and damage, and create a plan to act fast and efficiently, to restore your business to full working order.

Fire Damage: What You Need to Know

1/18/2021 (Permalink)

A fire hazard professional extinguishing a fire. Fire damage is costly, and the fire itself is dangerous. Do not attempt to handle it without professional help.

Dealing with the aftermath of a fire at home or your business can be overwhelming. Fire is a dangerous and complex issue, and much of the damage it leaves behind requires professional attention to ensure the safety and soundness of your home or business going forward.

Beginning clean up and restoration as soon as possible, in a smart and efficient manner, can help get your home or business up and running again quickly. Yet, if you've been the victim of fire damage, it can be difficult to know where to start or what to do, or not do. 

The Do's of Fire Damage:

Prioritize safety. A visual inspection is not enough to determine the structural soundness or safety of a building exposed to fire. Regardless of your own opinion, refrain from re-entering the building until it has been cleared by a professional. As well as structural damage, some fires can also appear to be extinguished and restart later, posing a massive safety risk. 

Once you are cleared to be inside the building, limit movement to prevent the spread of soot, cover dry furnishings with upholstery sheets to protect them, open windows (if weather permits) to allow ventilation, remove clothing to be cleaned by fire damage restoration cleaners, and throw away any perishables and consumables that were inside during the fire. 

Document wisely. Take photographs of all damage, as soon as it is safe to do so. Record conversations, keep correspondence, file receipts and stay organized. Devote a folder in your filing cabinet or cloud service to keeping meticulous records of all things fire related - this will help immensely when dealing with your insurance company to repair the damage. 

Call your insurance company as soon as you can, then call SERVPRO Kaufman County & Cedar Creek, and let our trained experts handle the restoration, and show you why our company motto is "Like it never even happened."

The Don'ts of Fire Damage:

Don't enter before a profession declares the building safe - worth repeating as this can literally be a life-or-death decision. 

Don't start to clean up or wipe down. Everything needs to be assessed by the insurance company and you need to be given explicit go ahead before attempting any kind of clean up, even simply wiping soot from the walls.

Don't use items involved in the fire, unless appropriate. All food and drinks inside at the time of fire need to be discarded. Furniture and carpets, etc., should not be used until after they have been cleaned by a fire restoration professional. Electronic equipment also needs to be cleaned and cleared for use by professionals before being turned back on. 

Don't turn on the gas, electric or water, until cleared to do so.

Dealing with the aftermath of fire is serious business. The residues from smoke can pose health hazards for your family and customers, and you need to move forward with confidence that your home or business is clean, safe, and functional. Fire and smoke damage is best dealt with by professionals who understand the complex chemical reactions involved, and are trained to provide a high quality clean up. 

Call SERVPRO Kaufman County & Cedar Creek as soon as possible. One of our fire specialists will arrive onsite to assess your property, quickly and professionally. Our team will provide you with a clean-up and restoration plan, as well as securing the building against further damage. By enlisting the experts, you have peace of mind that restoration will be handled to a high standard of safety, workmanship, and service, in a prompt and professional manner. 

Certified: SERVPRO Cleaned. Why Businesses are Raising the Bar in 2021.

1/14/2021 (Permalink)

Certified: SERVPRO Cleaned logo on a backdrop of lockers lining a long hallway. Certified: SERVPRO Cleaned is the newest standard of clean.

When looking back at the devastation that 2020 wrought, it’s easy to see why businesses in 2021 are ringing in the new year with resolutions that adhere to a higher standard of clean. After all, at every turn there is another travesty written in the headlines, and they all sound a lot like, yet another loss due to COVID-19. The public has responded in large by receding to the safety of their homes, venturing out only for the strictly necessary. 

And when the ‘strictly necessary’ rears its head, community members enter the world again scrutinizing the places they enter for at least the bare minimum of sanitary measures. Masks, frequent surface-wiping, gloves, hand sanitizers and the like, are all necessary to slow the spread of deadly COVID-19 until vaccinations become widely available, but these measures are only just scratching the surface of the depth of response this pandemic needs. The savvy business owner recognizes this for what it is: A duty to their patrons. 

Cleanliness is a duty to the public, to business patrons and their families alike. And it is vital to keeping your business healthy in 2021. After all, studies reveal that 71% of people expect businesses to be cleaner than their homes-- and  64% of people are more likely to enter a business if it is sporting a decal which states it has been professionally cleaned. 

That’s where SERVPRO Kaufman County/Cedar Creek can help. 

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most. What we offer is not just standard janitorial cleaning, it’s proactive virus pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you’re choosing peace of mind, and a higher standard of clean. You’re choosing safety and better business. 

You’re choosing your community.

Viruses, Bacteria, and Your Business

1/8/2021 (Permalink)

SERVPRO professional fogging a room. SERPVRO professional fogging a client's living area - to eliminate the risk of dangerous pathogens in this room contaminating visitors.

Both viruses and bacteria are pathogens, more commonly known as ‘germs’. They can both cause
illness and infection, making them a serious health hazard for your business. While they are both germs, bacteria and viruses behave, reproduce and infect us differently - this means they require different preventative measures, modes of cleaning and treatments. Understanding the differences and working with experts is crucial in keeping your facility safe for employees and customers alike, whether you’re facing the aftermath of a sewage back up, or the COVID-19 pandemic.


Bacteria are living organisms made of a single cell. The human body has trillions of beneficial
bacteria, but many types of harmful bacteria also exist. Staphylococcus aureus, which causes staph
infections, Escherichia coli, aka E. coli, and Salmonella are examples of harmful bacteria.
Viruses are organic particles with some genetic material, meaning that unlike bacteria, they aren’t living cells and cannot reproduce without a host, or something to infect. Viruses are responsible for a wide array of diseases including COVID-19, Flu, Rabies, and more.


Both bacteria and viruses generally prefer warm, moist places, with bacteria favoring porous
surfaces like fabric and food, while viruses prefer hard surfaces like countertops. The time these
germs live on these transmission surfaces varies greatly from hours to days, though even a small
window is enough for high transmission. Door knobs, pens, touch screens and keyboards, as well as break room items like microwaves and fridges, bathrooms and vending machines, all play host to pathogens, and allow for fast transmission to clients and employees alike. This type of spreading is contact transmission, where touching or contacting something then infects a person with the pathogen.


Bacteria and viruses can also spread in other ways, such as airborne transmission, sprays or
splashes from coughs or sneezes, and blood borne transmission through cuts or abrasions. Since pathogen transmission can happen in so many ways, thorough cleaning is the best defense for your business.


How To Protect Your Business From Bacteria and Viruses

Bacteria on surfaces can be fought with cleaning solutions like soap and water or multipurpose
cleaners, which can remove them from surfaces (though they don’t kill them). Antibacterial agents
that target bacteria to keep them from growing and reproducing, effectively ending their life cycle, can also be used.


While there are many broad antibiotic drugs, antiviral drugs are much less common. Outside of the body, it is possible to remove viruses with cleaning and disinfecting techniques, though it is more difficult. It’s important to use disinfectants that are registered with the EPA to kill viruses.
Protecting your business involves cleaning and disinfecting regularly and thoroughly. SERVPRO
Kaufman County’s decontamination and disinfection specialists are equipped to help keep your workplace safe from infectious diseases such as COVID-19.


Regular cleaning is critical to stopping the spread of infectious illness, whether at home or at the
workplace. Contacting trained decontamination experts to thoroughly clean and disinfect your
business is the safest way to get the job done.

Thank you, Kaufman County!

12/29/2020 (Permalink)

Child dressed in an elf costume, pictured with a goat, also in an elf costume. Reindeer AND elves were there!

SERVPRO Kaufman County loved getting to see the Wills Point community last Saturday, music and cheer abound, and holiday spirit in full swing at Frosty on the Bricks 2020. With almost 4,000 people in attendance, there was no shortage of guests eager to get a photo with our “Reindeer in Training,” a petting zoo attraction kindly donated to SERVPRO for the afternoon by Blackburn Training of Terrell, TX. Those moments that your families showed to us were truly special – and we believe some of that magic, the stuff that gives this particular season its shine, was captured by our on-site photographer that afternoon. 

SERVPRO Kaufman County/Cedar Creek is thrilled to service the tight-knit community of Wills Point, and the many other rural communities that compose Kaufman County. Thank you, for showing SERVPRO Kaufman County exactly how special these tucked-away North-East Texas communities really are, and how special it is to be fellow members of those communities. 

Winterize Your Spigots!

12/16/2020 (Permalink)

Burst and frozen water from a faucet. Burst and frozen water from a faucet.

Winter is upon us, and with it comes the added fire-hazards closely associated with the holidays. After all, chestnuts roasting over an open fire, warm space heaters and stove-top popcorn all come with an added risk—a very, very hot added risk. And while most people begin to take extra precautions to prevent their homes against fire hazards, many forget to insulate themselves against water-damage in the cold, wintery months. SERVPRO Mesquite is here with some sage advice: Winterize your spigots!

It’s an easy fix that can prevent a lot of damage to your home or property. Water tends to expand and freeze in faucets, which can lead to cracking, and a major leak or flood! Insulated faucet covers can be found at Home Depot, Lowes, on Amazon, and at other chain stores that provide home goods. Below is a quick guide to installing your faucet cover.

  1. Disconnect Hoses. This is one of the first and most important steps. Disconnecting your hoses, splitters, and other fittings will prevent water from become trapped in a faucet, and will prevent the damaging freeze from damaging it.
  2. Inspect Spigots. The next step is to inspect your spigots for any damage or leaks. If you find a leak, a crack, or drips, repair the affected fixture before the freeze sets in and damages your spigot further.
  3. Drain spigots and pipes. Getting as much water out of the pipes as possible is the next step. This can be achieved by shutting off the line via the interior shut-off valve associated with that spigot, and leaving the spigot open for a few hours, assuring that the line drains and all water is clear from the line.
  4. Install Outdoor Faucet Covers. No faucet cover is exactly the same, but regardless of whatever brand you pick, they are usually a simple, insulated fixture that isn’t overly-complicated to install. Follow the protocol associated with your product. Ensuring your faucets and spigots are insulated against the cold is the best way to prevent water damage.

But, as always, if you happen to run into fire or water damage during the holiday season, SERVPRO is here to help! Give us a call, no matter the hour, and we’ll get your home or property back to, “Like it never even happened.”

SERVPRO will be at Christmas on the Bricks!

12/9/2020 (Permalink)

Two Nigerian goats, one black, the other black-and-tan-pointed standing in front of a "Merry Christmas" sign. Reindeer in training. When did reindeer get so small?

SERVPRO Kaufman County/Cedar Creek will be at CHRISTMAS ON THE BRICKS in Downtown Wills Point, TX this Saturday – December 12th, 2020 – from 10AM – 4PM with our Reindeer in Training! They’ll be present to greet your kiddos for pictures, pets, and a novelty experience this holiday season. The Reindeer-in-Training are kindly trained petting-zoo goats, who will not only be dressed for the season, but will pose for pictures with kids and adults alike, while a SERVPRO professional stands by, ready to answer questions about our services, or your restoration needs. 

Our Reindeer-in-Training petting zoo attraction was kindly donated by Blackburn Training of Terrell TX, and is sure to bring a smile to each visitor that stops by! 

Pictures of your kiddos with the “Reindeer” will be uploaded to an exclusive album on our Facebook page, which can be found here

All we ask is that, please, when you stop by, don’t tell them they’re not reindeer. We haven’t figured out how to break it to them yet.

Its the Water You Don't See

7/14/2020 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO Of Kaufman County/Cedar Creek professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO Of Kaufman County/Cedar Creek will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the told used by SERVPRO Of Kaufman County/Cedar Creek professionals.

  • Moisture Sensors are used o detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Of Kaufman County/Cedar Creek professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Of Kaufman County/Cedar Creek professionals can calculate and create an environment most condusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor causing particles.

The bottom line? SERVPRO Of Kaufman County/Cedar Creek has the training and equipment to help make it "Like it never even happened."

Restoring Your Commercial or Residential Property

7/14/2020 (Permalink)

Flooding and water damage events at Kaufman County and Cedar Creek commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO Of Kaufman County/Cedar Creek

SERVPRO of Kaufman County/Cedar Creek specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Be Prepared When a Storm Hits Your Property

7/14/2020 (Permalink)

Sever Weather can happen at any time, anywhere. Being prepared to act quickly is very important when it comes to staying safe during a weather event. Below are tips to help you be prepared for a storm.

Know Your Risk

  • The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business an your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action

  • Take the Next step in sever weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example

  • once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same 

http://www.SERVPROkaufmancountycedarcreek.com/storm-flooding-restoration