SERVPRO of Kaufman County/Cedar Creek and SERVPRO of Mesquite had the honor to go to Chicago, IL during the flood that took place at the beginning of July, 2017 to help other SERVPRO franchises assist customers that had experienced flood damage in their home. When someone experiences a tragedy like a flood taking place in there home, it is our job as SERVPRO employees to take the stress off the customer and assure them that they are taken care of and are in good hands. Below is a letter we received from one of our customers in Chicago that states what an awesome job our SERVPRO team did.
I just wanted to write and express my very sincere appreciation for the fine work your team did at my house this week. They arrived on time everyday and their work was exceptional. Your motto "Like it never even happened" holds true for my experience.
In addition, I can honestly say that I have never met I nicer or more respectful group of young men than these four gentleman. Avery C, Robert S, Danny K, and Justin W were absolutely awesome. I would recommend them ti abyone looking for reliable and hard-working men. ALso, Avery was Very professional in his interactions with me regarding costs, schedule, arrival times each day, etc. He was an excellent team leader. I could not be happier witht he work that they have done.
And finally, I want to thank Jennifer personally for dispatching your team to my home in such a expedited fashion so as to preclude growth of mildew and mold. You had your eam at my house within tweo days of my su,p backup event. You are to be commended for your customer first attitude.
SERVPRO heads to Chicago, IL for Storm
Our qualified SERVPRO professionals were called out by the SERVPRO storm teams to go to Chicago, IL to help with the flooding that happened recently this month. SERVPRO of Mesquite and SERVPRO of Kaufman County/Cedar Creek sent 6 of our qualified technicians to Chicago, IL to assist anyone who had been affected by the storms. We took on a total of 8 jobs all in which the customers experienced major flooding in there homes. We were able to dry all 8 of the homes and restore them back to pre-condition. We are proud to be apart of a team that helps those who need it most during a devastating time. If your home or business suffers from storm or water damage, call SERVPRO, we are always here to help.
FireWork safety this summer
With Summer Coming up, celebrate it safely!
Fireworks can be a festive and fun way to celebrate the holidays. In the United States, no holiday is more widely celebrated with the colorful displays of pyrotechnics than the Fourth of July.
However, each year in July, thousands of people - both children and adults - are injured by fireworks while celebrating. According to a U.S. Consumer Product Safety Commission study conducted in 2006, emergency departments treated more than 9,200 firework-related injuries from June 16 to July 16 (2006). Sparklers accounted for one0third of the injuries to children under the age of 5 in the same time period. Children under 15 accounted for 36% of estimated injuries.*
Since a large percentage of the injuries from fireworks are related to illegally made fireworks, the American Pyrotechnics Association (APA) encourages consumers to only use legal, approved fireworks. Of course, even then, the fireworks must be used as directed in a safe and responsible manner.
Though a professional fireworks display is the safest wat to enjoy the aerial displays, the National Council on Fireworks Safety suggest the following tips for a fun, safe fireworks display.
• Only use fireworks outdoors.
• Be aware of and obey all local laws regarding the use of fireworks.
• Always have a bucket of water or hose nearby. If conditions are excessively dry, do not use fireworks.
• Alcohol and fireworks are a bad mix!
• Parents should pay special attention to children using sparklers. Sparklers can reach temperatures up to 1,800 degrees Fahrenheit. Children should not throw or play games with sparklers.
SERVPRO of Kaufman Coutny/Cedar Creek is now accepting donations for Canton, Eustace, Emory, Caney City and surrounding areas
Items donated by SERVPRO of Kaufman County/Cedar Creek to those affected in the tornadoes on 4/29/17
SERVPRO of Kaufman County/Cedar Creek and SERVPRO of Mesquite will be donating items throughout the next two weeks to those affected in the storms over the weekend. The major cities that were hit include Canton, Eustace, Emory, Caney City and other surrounding areas. If you or anyone you know would like to donate please reach out to us at (972)-329-4747 or visit our office at 11830 FM 2932 Forney, TX 75126. Our thoughts and prayers go out to everyone involved and a special thank you to all of our awesome first responders.
SERVPRO specializes in storm damage cleanup and remediation and has the knowledge and equipment to restore your home or business to preconditions. If your home or business was affected in the recent tornadoes, call SERVPRO of Kaufman County/Cedar Creek to help make it "Like it never even happened."
March is RED CROSS Month
Founded in 1881, the American Red Cross is charitable organization the relies on donations and volunteers to carry out their mission. Wether it is disaster relief, blood donations, military family support, or training and certification in CPR, lifeguarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world's largest volunteer network found in 187 countries, according to redcross.org.
Every year, March is declared Red Cross Month by the President of the United States. The American Res Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating, giving blood, taking a class or volunteering.
SERVPRO began a partnership with the American Red Cross in 2013, and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire, happens tot hem. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign. To learn more about the American Red Cross, or about how you can get involved, visit redcross.org.
By The Numbers
around 3.1 million people donate blood through the American Red Cross. The American Red Cross collects and processes about 40% of the nations blood supply to approximately 2,600 hospitals and transfusion centers nationwide. Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.
Understanding Water Types
When your home or business suffers water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes grat water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with gungi, bacteria, chemicals, and more. Sewage damage, flooding or any type of natural disaster typically causes black water. Trained professionals should always handle black water. When you have water damage, don't leave your property to chance. Call SERVPRO of Mesquite! Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.
Damage from Clean Water
- Shut off the water source if possible or contact a qualified professional to do so.
- Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing was, as electrical shock hazards may exist.
- Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
- Remove and prop up wet upholstery cushion to allow more even drying.
- Move any paintings, art objects, computers, documents, and other valuable items that may be sensitive to moisture to a safe place.
- Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
- Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
- Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.
Damage from Contaminated Water
- Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated water.
- Do not walk through contaminated areas, as you could spread damage to unaffected areas.
- Do not turn on the HVAC system if there is a possibility -of spreading contaminted air.
- Do not use household fans to dry the structure; air flow could spread contamination.
- Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.
If you have any further questions and need help with the restoration process please contact SERVPRO of Mesquite at (972) 329-4747. We are here 24/7 to attend to your emergency services. We make disaster "Like it never even happened"
7 Reasons To Choose SERVPRO Of Kaufman County/Cedar Creek
7 Reasons to choose SERVPRO of Kaufman County/Cedar Creek for your Home or Commercial Clean up / Restoration
1. 24-Hour Emergency Response
Timely mitigation is key to controlling damage, downtime and recovery costs. You and those who depend on your facility will appreciate the rapid response, and the training of your SERVPRO of Kaufman County/Cedar Creek team will help limit damage and get your facility back in operation quickly. You can count on SERVPRO’s nationwide coverage, full line of restoration services, and the 1-4-8 service guidelines to help make you look good.
You’ll know what’s happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, SERVPRO of Kaufman County/Cedar Creek professionals are dedicated to effectively communication with property owners and managers. You will be aware of job status and the progress towards project completion.
Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular proves reports. SERVPRO of Kaufman County/Cedar Creek professionals, utilizing technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via secure email link 24-hours. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.
3. Reduce Recovery Time
When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone – the owner, the management team, employees, tenants, and even customers. Even small fire or water damages must be addressed quickly in order to limit secondary damage and to lessen business interruption.
Your SERVPRO of Kaufman County/Cedar Creek professionals understand the urgency in responding to your facility following a disaster. By arriving quickly mitigation damage to the structure and contents, and providing effective cleanup and restoration services, SERVPRO of Kaufman County/Cedar Creek will help you reopen the doors as soon as possible.
4. Lower Recovery Cost
Emergency Mitigation Services Help Minimize Secondary Damages.
SERVPRO’s 1-4-8 Service Response Guidelines help to ensure timely communication and response. Quick and accurate response can minimize loss expense from secondary damages.
Proper Restoration Versus Replacement of Contents is Less Expensive.
SERVPRO of Kaufman County/Cedar Creek professionals strive to restore items to preloss condition. This helps lower mitigation ad restoration cost while allowing treasure belongings to be salvaged when possible.
Faster Recovery Lessens Loss.
SERVPRO of Kaufman County/Cedar Creek professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.
Pre-Approved Pricing and Procedures
SERVPRO of Kaufman County/Cedar Creek professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We will use state-of-the-art restoration techniques to help ensure the property is taken care of right the fir time.
5. Emergency Response Profile
Like most commercial properties, your facility probably has an emergency exit plan in place, with illuminated signs leading occupants to safety, and even facility maps strategically placed to identify alternate routes out of the building. But have you developed a thorough Contingency Plan? Is emphasis on the first 24-48 hours, to help you get back in your building as possible?
Your SERVPRO of Kaufman County/Cedar Creek professionals can provide your assistance in developing an Emergency Response Profile. As part of a well-thought-out Contingency Plan, Your Emergency Response Profile will contain information you will need in the event an emergency situation occurs.
An added advantage to utilizing your SERVPRO of Kaufman County/Cedar Creek professionals in the development of your Emergency Response Profile is the opportunity to coordinate a preferred provider relationship including pre-arranged pricing and procedures for handling emergency response for your facility before damages occurs.
6. Full line of Services
Utilizing the right equipment and supplies, a SERVPRO of Kaufman County/Cedar Creek professional can handle all of your cleanup needs, such as fire, water and mold restoration services; SERVPRO of Mesquite provides cleanup services for those special needs that surpass the capabilities of your regular maintenance staff.
7. A National Leader in Storm Response… Help When You Need It Most!
In the event of a major catastrophe, the SERVPRO system has a nationwide Large Loss Response Team comprised of trained and equipped professionals capable of responding to your facility. While most systems have a waiting list, you get priority service with SERVPRO of Kaufman County/Cedar Creek. Call today to find out how.
Each of SERVPRO’s over 1,500 nationwide franchises is independently owned and operated by trained professionals committed to providing the highest level of emergency cleanup and restoration services and customer satisfaction. What this means to you, the commercial property owner or manager, is that should fire, water or mold damage occur in local facilities or a facility across the country, a SERVPRO professional will provide quality professional services 24 hours a day, 365 days a year.
SERVPRO Professional Training
"Like It Never Even Happened."
Since 1969, SERVPRO Franchise professionals have been redefining the cleanup and restoration industry, and that includes award winning training in fire, water, and mold remediation. In 1992, SERVPRO Industries, Inc. opened the National Training Center to better teach its time-tested techniques. In 1995, the SERVPRO System again showed it commitment to having an industry leading training program be dedicating an entire wing of its new Corporate campus to a state-of-the-art National Training Center.
More than 100,000 square feet are dedicated to training at the Corporate campus. This includes the fully furnished two-story “House Fire,” which is put through fire damage situation on a regular basis to allow Franchise Professionals to hone their skills in true to life restoration situations.
SERVPRO Industries, Inc. also recently opened the doors to its “Flood House.” This fully-furnished, six-room structure helps to host the IICRC-approved Applied Structural Drying school, one of only nine such school in the entire country.
With such a solid foundation in extensive, hands-on, innovative training, it’s no wonder SERVPRO franchises around the country are praised time and time again for being heroes in the face of disaster. The next time disaster strikes you, call the professionals with the training to help make it “Like It Never Even Happened".
Help Protect Your Property With Prevention Tools
Because undetected water can cause a great deal of damage to a building structure and its contents, many property owners are investigating in water detection systems. Water leak detection systems are available to help identify leaks, which can help prevent them from becoming floods. Water monitoring systems are typically activated at the first sign of seepage or moisture resulting from leakage. Help protect your commercial or residential property by utilizing a water monitoring system.
Water Alarms: Water alarms, also known as leak -sensors, are typically battery-operated stand-alone systems containing a moisture sensor that will activate and audible alarm when moisture is detected. Benefits of water alarms include accessibility and price. They can be places in basements or sum pumps, under sinks or near individual appliances such as washers, refrigerators, hot water heaters, etc. and are fairly inexpensive and easy to install. Some water alarms will actually shut off the water once a leak is detected, while others will simply sound an alarm to notify you of a leak. This particular water monitoring device is only beneficial if someone is inside the building to hear the alarm and take appropriate action to stop the leak.
Water Systems: While most water alarms simply notify you of a leak, water systems will actually shut off the water supply causing water damage. Individual appliances systems are installed in specific appliances and will automatically shut off the water supply in the event that the appliances has a leak. Whole house systems operate in a similar fashion except that the shut-off valve is installed on the main water supply line versus and individual appliance. This system is the most popular and beneficial to homeowners that travel often or reside in multiple properties seasonally throughout the year.
Tips to avoid freezing pipes and other winter plumbing tips
Winter weather can cause pipes to freeze and possibly burst, causing flooding and costly water damage to your Kaufman County/ Cedar Creek home.I f you do have the unfortunate situation of freezing or busted pipes, remain calm, there are a few protocols that you can follow. First, find the origin of the busted pipe then immediately call your local plumber to stop the leaking. After doing so, call SERVPRO of Kaufman County/Cedar Creek as soon as possible at (972) 329-4747 to clean up the damage areas, and restore them to pre-loss condition before any additional damage occurs. SERPVOR Of Kaufman County/Cedar Creek offer water damage clean up, carpet cleanings, and if mold appears we are certificated to conduct a mold remediation. SERVPRO of Kaufman County/Cedar Creek is here for you 24 hrs. A day, 365 days a year and service all of the surrounding cities/towns of the Kaufman County area. If you have any questions, call our offices listed below. Thank you.
SERVPRO of Mesquite 972-329-4747
SERVPRO of Kaufman County/Cedar Creek 972-524-3594